Help Topics and Frequently Asked Questions
This page includes the latest online help and technical support contact information.
Tutorials available for grant reviewers. Click links below to download tutorials:
How to Customize your Browser
Submitting your Review Preferences
Reviewing Assigned Applications and Submitting your Critique
Using proposalCENTRAL In A Review Meeting
Viewing "PDF" Documents / Adobe Acrobat Reader
In order to view some information on this site, you will need the Adobe Acrobat Reader. It's free. You can download and install it now.
If You Have Problems Viewing an Application File..
In order to view the application details, you will need the Adobe Acrobat Reader. It's free. You can download and install it now . Some versions/configurations of Internet Explorer and Netscape Navigator may not display the PDF file when you click the link. If you get an error or a blank screen when clicking the Application Details link, please try one of the following workaround options:
Converting Word Documents into PDF
Before you begin, you will need to have Adobe Acrobat (version 4.05 or above) loaded on your computer. Adobe Acrobat can be downloaded from: http://www.adobe.com/products/acrobat/main.html
Customer Support Information
Get Help Quickly! Your questions and concerns can be directed to Customer Service by email to firstname.lastname@example.org.
If you are experiencing an error or system problem, please provide us with the following information in your email:
This will help us resolve your issue or question in a timely manner. We are always available to assist you during normal busines hours, between 8:30am - 5:00pm Eastern Time.
Follow-up questions can be directed to our customer service line 800 875 2562 (Toll-free U.S. and Canada) or +1 703 964 5840 (Direct Dial International).
1801 Robert Fulton Dr.
Reston, VA 20191
800 875 2562 (Toll-free U.S. and Canada)
+1 703 964 5840 (Direct Dial International)